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Click here for a Guide to the new products on the market and what they can do to save you money and make you more comfortable. Contact us to request service, to make an appointment for a FREE in-home estimate or to request additional information. Reliance services ALL brands and models of heating, air condition, heat pump and indoor air quality products. Information about the qualtiy and variety of products Reliance carries. Click here to return to our home page.





Buying Guide
to choosing a new
Furnace, Heat Pump or
Air Conditioning system

(click below for specific info)






The process of choosing a new air conditioning or heating system can be difficult. Before making a purchase, consider the energy efficiencies and operating characteristics of the systems currently on the market. At Reliance we can help guide you through the process with a FREE in-home consultation. Call us today at 678-525-4820 to make an appointment.

Variable-speed gas furnaces

Variable-speed gas furnaces are extremely efficient because they do not cycle on and off as normal gas furnaces or heat pumps do. Every time a normal gas furnace starts, it uses energy to heat the ductwork and the furnace itself. A variable-speed gas furnace does not repeatedly start and stop because it continually adjusts the speed at which heat is dispersed. While most furnaces and heat pumps maintain a room temperature that is within three or four degrees of the desired temperature, a variable-speed gas furnace, matched with the proper thermostat, reduces the margin to one degree.

Additionally, because these furnaces eliminate the noise and unsteady airflow associated with repeated starts and stops, they are less noticeable to occupants. While most furnaces and heat pumps use an AC electric blower motor, a variable-speed blower runs on DC electric power. DC electric blower motors use about one tenth of the electricity of an AC blower motor. It can cost as much as $350.00 per year in electricity to operate a traditional AC furnace and as little as $35.00 per year for a DC variable-speed blower motor.

Another cost savings advantage of a variable-speed furnace is that it increases the efficiency of your overall system. It can raise your air conditioner or heat pump's SEER rating by as much as two rating points.

Finally, because the blower on a variable-speed gas furnace continuously circulates the air through the filter, the air inside your home is cleaner, especially if you have installed a high efficiency HEPA, electronic or pleated media air filter system.

All-electric heat pumps

All-electric heat pumps combine air conditioning and heating in a single highly efficient unit. While conventional systems, such as furnaces, create heat by burning fuel or electricity, heat pumps move, or "pump," heat from one area to another. In the summer, a heat pump acts just like a central air conditioner; it collects heat on the inside of the home and pumps it to the outside. During the winter, the reverse occurs. The heat pump collects heat on the outside and pumps it to the inside. Because a heat pump moves rather than creates heat, it can move three to four times more heat than the energy it consumes. During especially cold winter days, when an electric heat pump cannot sufficiently heat your home, an auxiliary electric strip heater can make up the difference. All-electric heat pumps can also come with variable-speed blower motors, increasing your comfort and the efficiency of your system.

Energy Star Ratings

Energy Star rated equipment uses 10% less energy than other equipment of the same type. You save GREEN!
Dual Fuel / Hybrid heat pumps

Dual fuel heat pumps are the most efficient air source systems in the Metro Atlanta area today. They are

similar to all-electric heat pumps, but instead of using electric strip heaters, they use a traditional gas furnace to generate auxiliary heat. When it is very cold outside and there is not much heat to pump, a gas furnace is more cost effective than an electric heat strip heater. Again, the most efficient dual fuel system would be one with a variable speed gas furnace.

Efficiency ratings

Gas furnaces. Gas furnace efficiency, or Annual Fuel Utilization Efficiency (AFUE), indicates the percent of fuel burned that is converted into heat for your home. A higher AFUE rating indicates higher efficiency and lower gas bills. Modern gas furnaces are usually rated between 80% and 97% AFUE. In comparison, AFUE ratings for many older furnaces fall between 50% and 60%. Replacing an old 50% furnace with a new 80% furnace reduces fuel consumption by more than a third.

Heat pumps and air conditioners. The SEER rating is the primary efficiency rating of both heat pumps and air conditioners. A higher SEER rating indicates higher efficiency and lower electric bills. The U.S. Depart. of Energy mandated a minimum SEER rating of 13 for all systems manu- factured after January, 2006. For a comparison, a 15-year-old air conditioning system would likely have a SEER rating of around 6. Replacing that system with a modern 13 SEER system would cut your cooling cost by more than 50%. Many homeowners find that new, highly efficient systems pay for themselves in a short period of time through lower power and gas bills and lower maintenance costs.

Sizing a system

Correctly sizing a gas furnace, air conditioner, or heat pump system is extremely important. If the system is too small, it will not adequately control the temperature of your house on especially cold or hot days. If the system is too large, it will cycle on and off frequently, creating excess noise, lower efficiency, and potentially decreased humidity control. Since operating inefficiencies occur as the system cycles on and off, additional cycles waste energy. For that reason, at Reliance it is important to us to perform an in-home inspection before recommending any new replacement system.

Zoning

As the name implies, zoning involves dividing your home into various heating and cooling areas or zones. To increase the comfort and reduce energy consumption, the system uses programmable thermostats and automatic zone dampers, strategically placed in ducts to vary the temperature in different zones of the house. For example, to ensure a comfortable sleeping temperature in the middle of a hot summer night, the bedroom zone could maintain a cooler temperature than the unoccupied living areas.

Refrigerants & the environment

The Environmental Protection Agency has determined that CFC refrigerants harm the environment by contributing to ozone depletion. Therefore, CFC's have been phased out in automobile air conditioning systems and are being phased out of home air conditioning and heat pump systems. The EPA has mandated that by the year 2010 manufacturers may no longer manufacture air conditioners and heat pumps that use the current refrigerant, FREON (R-22) and must switch to making units using environment friendly PURON refrigerant.

Refrigerant leaks on CFC systems. Without refrigerant, a heat pump or air conditioner cannot pump heat. In addition to damaging the environment, a leaky system loses its charge and becomes very inefficient. An air conditioning system that has lost 10% of its refrigerant is 30% more expensive to operate. Of course, recharging the system results in further cost. However, any system losing its charge within one year should be repaired or replaced and not simply recharged.

Environmentally friendly systems. Most major companies now manufacturer HVAC systems that do not use CFC's. These systems use alternative refrigerants, such as the new PURON (R-410a), that do not harm the ozone. When you are ready to purchase a new system, consider installing a non ozone depleting, environmentally friendly, PURON system.

Allergy and mold issues

Allergy to mold can cause serious problems, especially if it infiltrates the ventilation system, which can help distribute airborne mold allergens. There are various remedies that may help reduce the effects of mold and other airborne allergens. The most effective method is to control the amount of humidity in your indoor environment. Relative humidity should be kept between 40% and 60%. Above 60%, mold begins to grow excessively and dust mites proliferate. Below 40%, your nose may become dry and bleed, and your skin becomes dry and flakey, food for those dust mites. In the summer months a whole house dehumidifier is the best treatment to prevent excessive growth of mold and dust mites, and in the winter, a humidifier can keep the dry skin and nose bleeds under control. Ultraviolet lamps, placed in your ductwork, can kill viruses, bacteria and allergens. Combined with a highly efficient air filtration system the mold, bacteria and viruses, along with the dust can be trapped and disposed of properly.


 
The Leader in
Indoor Air Quality
Reliance carries the entire line of Honeywell's Indoor Air Quality products; programmable thermostats, air filtration systems from HEPA, Electronic to pleated media filters, humidifiers & de-humidifiers, to Zone control systems.
     
Things to consider before calling Reliance

Often, the seemingly worst problems have incredibly simple solutions. Before calling our Service Depart, make sure the problem is not one you can fix yourself. The following are quick fixes for simple problems, and some advice for more complex problems.

Entire system does not run. A lack of electric power is a common cause of system failure for an air conditioner, heat pump, or even a gas furnace. Before calling the experts at Reliance, reset all circuit breakers and check all fuses in the main electrical panel to ensure the system has power.

Another common problem is the furnace door interlock switch. Adjust the furnace door to insure the interlock switch is engaged. This may happen after a filter has been changed.

Some systems are equipped with a drain pan and cut-off switch. If the leaking water from the evaporator coil fills the pan, a float switch will cut off the system to keep it from leaking onto the ceiling or floor.

Water leaks around the inside unit.
Air conditioning units and heat pumps operating in the summertime condense moisture from the humid air onto the inside evaporator coil. The system is designed to collect the water and transfer it out of the house. A dirty drain pan or a blocked drainage tube can cause water to overflow onto the floor or ceiling. Removing the dirt or clog may fix the problem. See your owner's manual for specific instructions and safety procedures.

Temperature varies greatly from room to room. This problem is an air distribution problem, not a problem with the air conditioner, heat pump, or furnace. The problem is caused by uneven airflow. Many homes are equipped with adjustable dampers inside the air supply ducts to allow you to adjust the airflow yourself. Additionally, each register is usually equipped with a damper to restrict the air entering that room. Try fully opening the dampers in rooms with deficient air flow while partially closing the dampers in other rooms. If the problem persist, zoning may be a solution to air flow control.

Air flow from the vents seems weak. A dirty filter may be the cause. The inside blower unit uses filters to protect the system from large dust, hair and other airborne particles circulating throughout the house. The filter naturally clogs and should be checked each month. Dirty disposable filters should be replaced, while dirty washable filters should be cleaned with water and allowed to dry before reinstallation. If a dirty filter is not changed or cleaned, the entire system wears out faster and consumes more energy to maintain the desired temperature you have selected.

When you do need expert assistance, please call our Service Department at (770) 483-3850.


Planned Maintenance Agreements

Since many minor air conditioning and heating system problems lead to other, more expensive repairs, all problems should be resolved promptly. Because many small problems go unnoticed, routine system check-ups by one of our trained technicians are vital to your systems efficiency and longevity.

Statistics show that nearly half of all emergency service calls could have been avoided through routine service check-ups. Routine safety checks on gas systems are especially important; each year many people in the U.S. die from carbon monoxide poisoning. Be sure to have one of our qualified technicians install a carbon monoxide detector near your bed rooms where carbon monoxide would be most damaging. Click here for more.....

Regular service can also eliminate the need for a service call during peak seasons, the first cold snap of winter or the first hot spell of summer, when service technicians are in high demand. Be sure to ask about our annual Planned Maintenance Agreement. We will service your heat and air conditioning systems either twice a year or quarterly depending on the plan you decide on.

Call our Service Department at (770) 483-3850 for a system check-up.







Sales 770-886-1998
Service 770-483-3850


Serving the entire Metro Atlanta area
and all of North Florida

Conyers … Cumming … Peachtree City
Tampa … Ocala … Jacksonville

For an in-home consultation call
Dave Quinter at 678-525-4820
Your Home Comfort Specialist

Featured Products

The revolutionary Infinity System is the epitome of Carrier engineering. Infinity is the only system that allows you to control temperature, humidity, air quality, fan speed, and ventilation; and even detects when your air filter needs replacing!

Want to feel cool and comfortable without feeling the pinch of high utility bills? A Lennox® air conditioner like the XC21 or award-winning XC15 more than delivers. These models are ENERGY STAR® qualified, meeting EPA guidelines for energy efficiency.

It's hard to stop a TRANE. When choosing a system for your home, you can rely on Trane and Reliance to help you select one that’s ideal for your home and family. Reliance's highly-trained staff will assess your specific needs when recommending a system.

The renowned quality, durability and performance of today’s Amana brand heating and cooling systems continue to provide homeowners and businesses with value and lasting comfort. Just as they’ve always done. And always will do.


Goodman® has been building quality air conditioning and heating equipment since 1982. Our years of experience in the heating and cooling business, our customers can be assured that Goodman air conditioning and heating systems meet the highest standards.

HONEYWELL, the industry leader in Comfort Control and Indoor Air Quality products. Click here for more info.

Aprilaire products are built to provide you and your family with the most comfortable home and cleanest, healthiest air possible. Protect your home and your most valuable possesion, your family.

Reliance Heating and Air Conditioning is a proud member of the Greater Atlanta Home Builders Association.

EarthCraft House is a program of the Greater Atlanta Home Builders Association and Southface with support from government and industry leaders.

The largest of four electric utilities that make up Southern Company, Georgia Power, has been providing electricity to Georgia for more than a century at rates well below the national average.


The American Lung Association Health House program guidelines are the most stringent standards in the construction industry. Honeywell products are certified for this program.

The typical household spends $1,900 a year on energy bills. With ENERGY STAR rated heating and air conditioning, you can save up to 30% or more than $600 per year.

As a testament to the quality of Reliances work, several of our largest builders have been awarded the J.D. Powers Home Builder Excellence Award, Including John Wieland, Pulte, Centex and Dell Webb homes.

Environmentally sound, chlorine-free Puron® Refrigerant is the refrigerant of the future. And it's no surprise that Carrier was the first manufacturer to develop indoor cooling products using Puron Refrigerant.

In the US, the EPA has mandated that equipment using R-22 (Freon) be phased-out by 2010. R410A is its replacement. Developed by Carrier, R410A is the generic equivalent of PURON.



Carbon Monoxide Poisoning
 
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